Returns & Changes
eMitz is proud of our hassle-free Returns & Changes policy.
PRINTED PAPER GOODS: If you are dissatisfied for any reason, please contact us within 5 business days of receipt of your order. If we have made a printing or assembling error of any kind, we are happy to reprint and reship the item(s) in question for free using FedEx Ground. For orders involving changes or corrections that you wish to have made, we are happy to reprint the item(s) in question at 25% off your original price.
PRINTED & BLANK FABRIC GOODS: Custom printed clothing items may not be returned or exchanged, unless we have made a printing error. In this case, you have 5 business days after receipt to contact us to request a return authorization number.
Blank/unprinted fabric goods may be returned for any reason. In this case, you have 5 business days after receipt to contact us to request a return authorization number. Please note that Boxercraft's return policy includes a restocking fee of 15% or $20, whichever is greater. In cases where your blank/unprinted goods are damaged or incorrect, there is no restocking fee and we will cover return shipping.